1Q How quickly can you provide me with quality contract workers?
Depending on your requirements usually 24hrs to a week's time.
2Q. How do I contact your company to assist with workers?
Simply complete the enquiry form and one of our consultants will be in contact with you ASAP or simply call us.
3Q. I require container unloaders urgently; how do I go about this?
Simply contact us on below
https://www.staffingagency.co.nz/contact-us Or Simply call us
4Q. What happens if a worker does not show up?
On a very rare occasion this may occur please contact us immediately to remedy the situation.
5Q. If my company requires a Police Check & Medical before a worker starts with us, can this be accommodated?
Yes. Any checks you require for workers prior to commencing can be taken care of. Please discuss this with our consultants.
6Q. Do you ensure the worker has the right tickets for a job?
Yes, we pre-screen all candidates and ensure all relevant tickets are valid.
7Q. How long will it take for you to find a suitable candidate?
Depending on the role and skills required, we have successfully placed candidates only hours after being advised of a vacancy, but at the other end of the spectrum, it can also take weeks for more specialized roles.
8Q. What are your office hours?
We have a 24x7 customer service team.
9Q. Do you have any additional charging rate for providing “Urgent staff”?
No. We do not charge any additional amount for providing “Urgent staff”.
10Q. What are the benefits of using a recruitment agency for an employer?
Recruitment companies help expedite the hiring process by conducting preliminary screenings and interviews with prospective employees, freeing up time and resources that may be better used elsewhere.
11Q. How much do recruitment agencies charge?
You may obtain a specific quotation based on your needs.
12Q. How many resumes will you send me?
We try to send two to three candidates who meet your criteria, but this will depend on the brief from you. Every candidate we put in front of you has been through our screening process
13Q. What Does Contract to Perm Mean?
A contract employment opportunity with the possibility of becoming permanent.
14Q. Why should I use a staffing agency?
We can often find you the perfect candidate. You may off load time-consuming tasks like screening applicants, scheduling interviews, checking references, and conducting background checks.
15Q. What industries do you recruit/staff for?
We can help you with most industries.
16Q. How long does the recruitment process take?
From the day you apply through to receiving an offer it could be several days to several weeks. Depending on the role and the client, there could be multiple interviews.
17Q. How is Staffing Agency different from the rest?
We’ve got over 35 years of experience in recruitment as well as specialized industry knowledge.
18Q. I am searching for an International recruiter, can you help?
STAFFING AGENCY is a New Zealand company and can only assist with finding roles within New Zealand for candidates with valid working rights.
19Q. How soon can you provide workers after the initial enquiry?
If you need staff urgently, we can provide them in 24 hours. Subject required documents have been completed.
20Q. Why should I choose ‘Staffing Agency’ rather than another agency to hire staff?
We can provide a superior service with our long service history of over 25 years.
21Q. What is the benefit of choosing the ‘Contract to Perm’ option?
It provides you with the ability to trial the worker before making a long-term decision.
22Q. Do you take care of the workers' pay?
Depending on the type of employment you decide on, we do take care of workers' pay each week and can also assist even if they are a permanent employee. Speak to our friendly consultant to work out how we can assist.
23Q. I have a warehouse in Auckland & another in Wellington. Can you assist?
Yes, we can, we service throughout New Zealand.
24Q. How do I register with your company for work?
Please follow below link to our website and upload your CV
Submit Resume | Staffing Agency Limited NZ
25Q. Do we have any job vacancies?
Yes. Please head to our website to check out our available jobs
messages@staffingagency.co.nz
26Q. I am planning to move to New Zealand. Can you help?
Yes. Please upload your CV with your expected arrival date
Submit Resume | Staffing Agency Limited NZ
27Q. How often do you pay?
Pay is done fortnightly.
28Q. Who do I inform if I’m Sick & not reporting to work?
You need to inform your supervisor at the work site & the Agency. please ring 0800 795 965
29Q. What are the types of PPE?
Steel cap boots, gloves, hi vis, shoe covers, hard hats, masks, respirators, eye protection, face shields, and goggles (Depending on your job type)
30Q. Do recruitment companies charge candidates?
No, applicants are not charged for our assistance.
31Q. How will I get paid?
You will be paid into your bank account.
32Q. Do you need a CV for work?
Yes. We want to know about your work history and what kind of roles you want to apply for.
33Q. Do I have to bring my own tools?
No, but in special circumstances you will be informed in advance. You may get a small allowance for using your own tools in some cases
34Q. Do I have to clock in and out in both App & client provided access card?
Yes, you have to clock-in in both app & card as well.
35Q. What type of Job Vacancies do you have?
Contract and Permanent
36Q. I was asked to do a video Interview. Why should I do that?
This is your chance to introduce yourself to prospective employers.This will also improve your chances to find a job quicker.
37Q. How do I update my bank account information for payroll?
Login to your employee portal & update your bank account details.
38Q. What deductions are made from my salary?
Deductions include taxes and any additional voluntary deductions you have authorized.
39Q. What do I do if there's an issue with my salary payment?
Please contact our payroll department immediately at messages@staffingagency.co.nz with details of the problem.
40Q. How do I update my personal information, such as address or contact number?
To update your personal information, please log in to your employee portal.
41Q. How do I report an issue or incident at the workplace?
Please see your site supervisor immediately & contact us as soon as possible on 0800 795 965
42Q. Which area in New Zealand do you have jobs?
We have jobs throughout New Zealand.
43Q. Where is the office located?
Our Head office is in Auckland.
44Q. What time will my salary be deposited?
Late afternoon on every second Thursday. Depending on your bank.
45Q. I am a foreign student in New Zealand, can I apply for a full-time job?
Please check the limitations on your visa.
46Q. Do I need to provide my own PPE?
Yes. You should have your own steel cap boots and hi visa.
47Q. What is the process for requesting time off or leave?
Please advise Staffing Agency as well as your site supervisor if you require time off.
48Q. How can I track the status of my application?
You will receive an electronic notification acknowledging receipt of your application after you submit it. Our team will get in touch with you if you make the short list.
49Q. How many fortnights per year?
There are 26 fortnights a year.
50Q. What happens to my data as a candidate?
All your data is confidential. You may ask us to remove your data with us at any time. We will remove your data within 24 hours except for the data we are required to keep by law such as your payroll info.
51Q. Why should I join Staffing Agency?
We assist you to find your next job by using our networks, skills, and experience to increase the likelihood of matching you with a perfect role
52Q. Does Staffing Agency take a cut of my salary?
No. Instead, we charge fees to the hiring companies for our services.
53Q. How long do you have to keep recruitment records in New Zealand?
Personnel files must be kept for at least six years and pay records seven years.
54Q. Will I need a Police check to work?
For some roles a police check will be required as part of the application requirements.
55Q. Do I get any transportations OR allowance provided for Contract jobs?
No, you have to use your own transportation.
56Q. Do I get any transportations OR allowance provided for Permanent jobs?
It depends on the job description.
57Q. Which is the best recruitment agency in New Zealand?
STAFFING AGENCY meets the criteria for the best recruitment agency in New Zealand. Our agency has the resources and talent networks to meet manpower needs in the most brilliant and timely manner.
58Q. What is a Confined space permit?
The confined space permit is required for anyone who needs to work in small spaces. This ticket is needed for work in tanks, manholes, pipelines, and shafts
59Q. Should I include my personal information in my CV?
We need your contact number, Email address and preferred work location (suburb & state). Other personal details are optional.
60Q. How would I know my personal details are handled with confidentiality?
Your personal details are used only for recruitment purposes. We do not provide any personal information to third parties
61Q. What type of job seekers would you give priority for?
This is optional however we do encourage candidates to complete it as it will assist in your application process.
62Q. I've never had a job before. Where do I start?
Creating a resume is the best place to start.
63Q. I don't want to do the video interview. Can I skip it?
This is optional however we do encourage candidates to complete it as it will assist in your application process.
64Q. is my video data secured with you?
Yes, your data is secured with a globally recognised company.
65Q. I am trying to do the video interview, but I cannot proceed/ save it?
If you have any difficulties, please contact us on 0800 795 965
66Q. Can I choose the frequency of my salary payments?
No. Salary payments are processed every fortnight.
67Q. Can I split my salary into multiple bank accounts?
No, we currently only support direct deposit into a single bank account.
68Q. Do any of your roles offer sponsorship to stay in New Zealand?
On rare occasions, an employer may offer sponsorship to a candidate who is already working for them. However, we do not work with clients who offer sponsorship to candidates who are not currently in New Zealand or do not have the necessary working rights to be in the country.
69Q. Do you offer any training programs for career development?
Unfortunately, we don't.
70Q. Can I switch between contract and permanent positions within the company?
Yes, you may express your interest in different positions within the company. However, the final decision will depend on your qualifications and the availability of suitable roles.
71Q. Is there a probation period for new employees?
Yes, there is typically a probationary period for new employees.
72Q. How do I stay updated on company news and announcements?
You can check our website or subscribe to our newsletter.
73Q. Can I get a reference letter regarding my employment with STAFFING AGENCY?
Please contact our payroll department at messages@staffingagency.co.nz with any specific information you would like included in the letter.
74Q. Do you have work for people on visas?
Yes. Depending on the type of work, we have employment for New Zealand residents as well as workers on visas.
75Q. Can I get a forklift license through your agency?
Unfortunately, we do not run these courses.
76Q. Do you have contract work available?
Yes, we do, we also have permanent roles on offer.
77Q. I have no experience. Do you provide training?
Unfortunately, no, but we do offer jobs that come with training included by the employer.
78Q. I don’t have my own transport. Can I still get a job?
Yes. We try to find roles within your area or ones that are close by to public transport.
79Q. Do I speak with someone about roles, or is it all online?
We have recruitment teams that will speak to you directly about our jobs if you are a suitable candidate for the role.
80Q. I am not in New Zealand. Can you find me a job in New Zealand?
Unfortunately, we can't help overseas applicants. Please contact us when you are in New Zealand.
81Q. Do you provide Visa Sponsorship?0Q. I am not in New Zealand. Can you find me a job in New Zealand?
Unfortunately, we do not provide visa sponsorship
82Q. How do I get a letter of separation?
Please send your request to - messages@staffingagency.co.nz
83Q I have a question about visas, can you help?
Please refer to the New Zealand Immigration department website for any information about visas and requirements. https://www.immigration.govt.nz/new-zealand-visas
84Q.I am a New Zealand citizen / Permanent resident, can i apply for a job in Australia?
Yes you can, please visit https://australianworkforce.com.au
or call 1300 795 965